Frequently Asked Questions
Everything you need to know about your Shapellx experience.
How do I find the right size for my body type?
We recommend using our comprehensive Size Guide located on each product page. For the most accurate fit, please take your current measurements of your waist and hips and compare them to our specific brand chart.
What is your return and exchange policy?
We offer a 60-day return policy for most items. Products must be in original condition, unworn, and with all tags attached. Please note that certain clearance items or intimate accessories may be final sale.
How long will it take for my order to arrive?
Standard shipping typically takes 5-8 business days within the United States. International shipping times vary by location, usually ranging from 10-15 business days depending on customs processing.
Can I wear your shapewear every day?
Yes, our products are designed with breathable, high-quality fabrics intended for all-day comfort. However, we recommend starting with a few hours a day to allow your body to adjust to the compression.
How should I wash and care for my Shapellx garments?
To maintain the elasticity and longevity of your shapewear, we recommend hand washing in cold water with mild detergent and laying flat to air dry. Avoid machine washing, tumble drying, or using bleach.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna for flexible installments.